Profil Syarikat

Horap adalah Kilang profesional industrial LCD screen, outdoor LCD screen Dan adveritisng LED panel. Dengan teknikal selama sepuluh tahun pengalaman, boleh memberi anda cadangan profesional dan penyelesaian terbaik mengikut projek anda, can give a quick response to your problem about industrial lcd screen, outdoor lcd screen and advertising led panel, juga boleh membuat lukisan yang berkaitan untuk membolehkan anda bekerja pada produk kami lebih mudah.

Horap sangat prihatin terhadap kawalan kualiti. Setiap proses pengeluaran dikawal kualiti dari bahan mentah hingga pengeluaran siap. Kami telah berusaha untuk menyediakan pelanggan kami dengan kualiti terbaik pada harga terbaik.

Horap also build a perfect after-sale service system, you will get a good service and good support from us timely and accurately. In general, enough spare parts will be given to you freely, so that you can replace it by yourself if any problem. And 1-3 years warranty is guaranteed according to your project’s needs.

 

Our Service:

Pre-Sale Service:

According to requirements of clients, provide professional recommendation and do the best to meet all kinds of needs from clients.

Under-Sale Service:

Once order and details are confirmed, we must take deliberate care of raw material and component sourcing with high standard QC inspection, when the production is closed we come to the final test before delivery, such as vibration test, waterproof test and so on. Guarantee quality is perfect and details meet requirements of customers.

After-Sale Service:

1. We promise a 24 months warranty for all our products since the cargo arrives at the port of discharge, we will be responsible for repairing and exchanging the malfunction parts, with the transport cost from seller to the customers paid by us. After 2 years we still take the repairing free of charge, but the customers should afford the two way transport.

2. All necessary design drawing and user manual step by step will be offered to you. For example steel structure design drawing, cabinets assembly drawing, cables connection drawing.

3. Free professional training: provide free training and technical support for customers in our factory if customer need. You could send your engineer to our factory for training about test, installation, maintenance etc. Besides, technical support online could be also provided soon when customer meet some problems in setup.

4. Technical support in your country: We could send our engineer to guide the installation for you. But the relevant cost should be paid by your esteemed company.

5. 24/7 Online Support Service. Horap can offer 24/7 service special for client who has important show or events to ensure everything to be fine.

 

Why choose us:

1. Our products is finished with full auto-machine and skilled workers. Every produce process have strict requirements and standards. Thus can guarantee the quality, besides also can guarantee large production yield. Besides our productions have passed through CE, FCC, RoHS certifications.

2. Our technical staff have ten years experience in this filed, can make a special solutions according to your projects, and can give you a full support including technical and service.

3. Many payment terms is accept, such as Paypal, Western Union, TT, LC etc.

4. OEM service, customize service, small order is also accepted.

Partner with us, you are free to choose from our wide range of product catalog, We are looking forward to cooperating with all intended buyers. Contact us now.